Restaurant Operation Manager
|First Name||MOHAMED ALIYAR|
|Last Name||Mohamathu AMEEN|
|Field of Study||Master of Business Administration (MBA)|
|College or University||Cardiff Metropolitan University|
|Job Title||Restaurant Operation Manger|
Operations manager with experience of successfully coordinating the activities of various departments concerned with the responsible for all aspects of creating a brand, menu development, site selection, day-to-day running of restaurants including Sales, Customer Service, quality control, operations, Staff Development, training, provide effective line-management and human resources. Comfortable working with people of all levels and having an excellent commercial approach to solving problems and developing business processes. Having proven people management skills, with the ability to manage performance and motivate staff on an individual and team level and professional behaviour with guests to help build repeat business and store profitability. Driven to raise the any type of dining and all aspects of guest relations. Strong career progression in casual & fast casual dining, and highly dedicated to career growth.
Now looking for a new and challenging managerial or consultancy position, one which will make best use of my existing skills and experience and also further my personal and professional development.
SEP 2016 - MAR2020 || OPENING RESTAURANT OPERATION MANAGER | Healthy And Yummy Zone HAYZ | JUMEIRAH LAKE TOWER, BUSINESS BAY, DUBAI
Reporting to the Managing Director, this role is vital in the overall management of two restaurants. I am instrumental in creating policies & procedures, service standards, meeting local regulations, recruiting, training, marketing & PR, financial management, HR Management & general management. Working closely with the Head Chef & the two restaurant Supervisors, I ensure that the restaurants are viable, busy, meeting regulations & serving the correct menus.
Duties and responsibilities include the following:
JAN 2015 – JUL 2016 || Opening Restaurant Operation Manager | The Manhattan FISH MARKET Restaurant | DOHA, QATAR
OCT 2011 – AUG 2014 || Assistant Manager and Supervisor | Nando's Chickenland Ltd, Staines | LONODN,UK
• Carefully interviewed, selected, trained and supervised staff.
OCTOBER-FEBRUARY 2012 Host, Waite, Room Attendant, Cloak Room Assistant, Core Team Assistant | St. Pancras & Renaissance Hotel | LONDON, UK
NOVEMBER 2012-JANUARY 2013 Customer Service Assistant | Shell Gas, Egham, UK
JULY 2010-SEPTEMBER 2011 Supervisor and Production Manager | N4 GARMENT, FINSBURY PARK, LONODN, UK
SEPTEMBER 2009-JULY 2010 Teacher | STR/Majeedpura Muslim Maha Vid, Sri Lanka Government School, AMPARA, SRILANKA
OCTOBER 2004-MARCH 2005 Maths Teacher | UNICEF, AMPARA, SRILANKA
2011 PGD: Advance Professional Diploma in Management Studies, London School of Science & Technology (LSST), London, UK.
2004/2009 BSC: Bachelor of Biological Science: Computer Science, Chemistry, & Zoology, Eastern University of Sri Lanka
SOLID WORK KNOWLEDGE OF
I bring 8+ years of restaurant operations management experience in a different part of the countries (UK, Middle East, & Asia)with a strong emphasis on creating a new brand, organization, team development, and revenue management.
Currently working as a Restaurant Operation Manager managing two outlets. I successfully opened a new healthy concept restaurant HAYZ-Healthy And Yummy Zone (www.hayzuae.com) and established within the tough competition in JLT, Dubai and became a successful, also Best Healthy restaurant in the town and the winners of the Best Healthy Restaurant, 2018 & 2019 JLT Dining Award and previously opened the first outlet of franchise Seafood restaurant The Manhattan Fish Market (http://www.manhattanfishmarket.com/qatar/qatar-our-people-culture.html) outlet in Doha, Qatar.
I am fully responsible for the entire company activities and also involve site selection, planning and executing the work within the time frame, including which contractor negotiations, approval the process of government authorities, bulk ordering of ingredients import and supplies, menu creating and costing, inventory management, stock rotation, and FOH and BOH logistics and negotiated new vendor contracts to reduce food costs and surpassed our revenue goals target every year, I have a strong understanding for how to create a new brand and to become successful and employees stay motivated. Throughout my career, I have exhibited the utmost level of professionalism, and have led each new restaurant with good humor and a determination to succeed.
My best skills include:
1. Pre-opening Operations Management: Oversaw operations for newly established Healthy And Yummy Zone HAYZ restaurant Dubai, UAE and opened first multi-national cuisine The Manhattan Fish Market franchise restaurant in Doha, Qatar.
2. Staffing, Training, and Development: Hire right people, Managed scheduling and staff supervision for teams of up to 50 employees and created a system of, peer review for promotion recommendations.
3. Exceptional Service: Maintained top-notch level of service to each and every customer through feedback reviews and consistent employee performance training sessions.
4. Meal Plan Consultation: conduct the body composition assessment and advise client on what meal plan to take in order to lead a healthy lifestyle or achieve a specific health-related goal.
In summary, you will find me a dedicated and passionate professional, with in-depth knowledge but more importantly, a passion for work which I believe provides a solid platform to make a significant contribution towards your Organization plans. Through my various roles, I have gathered practical experience in building, managing and motivating teams as well as leading and promoting change, internally and with third-party
I would be delighted to hear from you. I am looking forward to discussing opportunities ahead.
Mohamed Aliyar Mohamathu Ameen
Direct Mob: 0585071085